Terms of Use

Last update: september 13th 2019

The access and the use of the carpatools.com website (now on referred simply as website) gives to the visitor the status of a user.

The company, with headquarters at , is registered at the Conservatória do Registo Comercial de Guimarães as its own registration number and VAT identification number 501560432, hereinafter referred to as Serafim Fertuzinhos SA, is responsible for the website and its contents and has the commitment to ensure the privacy and the protection of the users’ personal data.

Please, read these terms to fully understand and be aware of how the personal information you may provide will be used by the company Serafim Fertuzinhos SA.

1 DEFINITION

1.1 Personal data is all the information, by any kind and any means, including sound and images, related to identified or identifiable persons. Identifiable means a person who can be identified, directly or indirectly, through an identification number or any specific elements referred to her or his physical, physiological, economic, cultural or social identity.

 

2 DATA TREATMENT RESPONSIBILITY AND NATIONAL AUTHORITY

2.1 The company is responsible for all the collection of personal data from the website users, its treatment and which should be the purpose of its storage. 

2.2 The national authority who supervises the data protection regulations is the Comissão Nacional de Proteção de dados (CNPD), located at Avenida D. Carlos I, 134 – 1.º 1200-651 Lisboa, with the email geral@cnpd.pt.

 

3 PERSONAL DATA COLLECTION AND PURPOSES

3.1 Website access and online navigation: by accessing the website, digital data will be collected automatically. The digital data will be stored temporarily in proper files, which will be deleted also automatically. The aim of this data collection relates to technical issues, such as connection configuration, system security, network technical administration, and website optimization.

These digital data collected is: a) IP address of the incoming processor; b) Access date and hour; c) Name and URL from the transferred files; d) Amount of data transmitted; e) Information about the success of the download; f) Operative system and browser identification data; g) user access location; h) internet service provider identification.

3.2 During a website visit, the company may collect user personal data, such as email addresses by filling the contact form.

3.3 The contact form has information fields to fill in, such as: name, email address, telephone number, subject. The contact form has also a dialog box where other information can be submitted, including additional personal data. 

3.4 Newsletters: the company has a free newsletter service any user can subscribe. Newsletters mailout aims to inform subscribers about relevant information about fields of interest related to Serafim Fertuzinhos SA products and services. To receive this kind of information it requires the email address information. Users can cancel the newsletter subscription anytime by following the instructions inscribed in the newsletter footer.. 

3.5 By using the Serafim Fertuzinhos SA websites user should commit the present Terms of Use, as explained on this webpage. By not accepting these terms user should not provide any personal data. 

3.6 O User has the obligation to provide the correct personal data to Serafim Fertuzinhos SA and is responsible to inform this company about any change that may occur over time. 

 

4 DATA STORAGE PERIOD

Users’ personal data will be stored for the period of time needed to comply with the legal regulations. If there’s any legal or specific regulation, personal data will be stored for a period of five years after the last change, update ou interaction with Serafim Fertuzinhos SA. After this period of time, personal data will be permanently deleted. 

 

5 PERSONAL DATA STORAGE

Personal data collected by Serafim Fertuzinhos SA by the use of its websites will be stored in limited-access servers, located in controlled facilities. 

 

6 PERSONAL DATA TRANSFER

Personal data collected by Serafim Fertuzinhos SA may imply its transfer to outside Portuguese territory. In such cases, Serafim Fertuzinhos SA will strictly comply with any legal regulations, namely by determining if the country where the data is transferred has equivalent regulations and procedures about data protection. 

 

7 DATA SECURITY AND CONFIDENTIALITY

Is Serafim Fertuzinhos SA concern to guarantee the quality and integrity of the information provided by the website users. For that matter, adjusted measures were put in place, on the technological and organizational levels, in order to keep data secure by providing authentication and control access measures (login and password), by the use of firewalls, intrusion detection systems and registration of any action from the Serafim Fertuzinhos SA staff; 

 

8 COOKIES

The website uses ‘cookies’ to optimize its functionality. Some cookies are essential to some functionalities, while others improve users’ performance and experience using the website. User should not keep using the website in the case of disagreement about the cookie policy of the website. For additional information about the cookies used by this website please contact us.

 

9 DIREITOS DOS TITULARES DOS DADOS

According to the legislation in place, users have the right to access and update their own personal data. In the same terms, users have the right to request the data deletion, oppose to its personal data treatment and ask for limitation or portability, if that is applicable. Users can reject their personal data is to be used in a client profile of some sort. Is this case, the user will not be in place to benefit from any campaigns or personalized services. Finally, users can request the cancelation of email marketing and advertising communications.

Those rights can be executed by contacting Serafim Fertuzinhos SA directly. By mail to Rua de Pinheiro, 437, 4805-489 S. Clemente de Sande or by email to geral@carpatools.com.

 

10 SOCIAL MEDIA CONNECTIONS

The website provides links to external social media networks, which may have its own security and privacy policy terms.

It is advisable to check those in order to understand how these external companies use personal data. These social networks may keep some information about user activities on the internet, including on this website.

We advise the user to check how to delete or restrict the use of personal data.

 

11 APPLICABLE LAW

In the event of any type of claim or controversy related to the use of this site, Portuguese law will apply, notwithstanding any applicable conflict of laws. The parties may submit a complaint to the national authority identified above in point 2.2. and agree that all legal actions or proceedings related to these Terms will be the responsibility of the Portuguese courts. The parties also agree to submit any dispute on this matter to the jurisdiction of the Tribunal Judicial da Comarca de Guimarães (Judicial Court of Guimarães).

 

12 TERMS UPDATES

These Terms of Use may be updated at any time. The date of the last update will be displayed in the header of this web page. Updates will be effective upon posting.